By accessing and purchasing from our website, you agree to the following terms and conditions:

1. General Policy

• All products sold on our website are subject to availability.
• We reserve the right to update, change, or modify these terms at any time without prior notice.
• By placing an order, you confirm that you are 18 years or older.

2. Product Usage

• All products are intended for personal use only.
• We are not responsible for any misuse of the products.

3. Return, Refund & Exchange Policy

• No Refund Policy:
  
  • All items purchased are non-refundable under normal conditions.
• Exchange Policy (Electric Items Only):
  
  • Only electric items are eligible for exchange.
  • To qualify for exchange:
    
    • The product must be unused.
    • All original accessories must be included (charger, box, cables, packaging, etc.).
    • The product must be in its original condition.
• Non-Electric Items:
  
  • All non-electric items are strictly non-refundable and non-exchangeable.
• Return/Exchange Timeframe:
  
  • Any eligible return or exchange request must be made within 5 days of delivery.
  • Requests made after 5 days will not be accepted under any circumstances.

4. Damaged or Defective Products

• If you receive a damaged or defective electric product:
  
  • You must report it within 5 days of delivery.
  • Proof (images/videos) may be required.
  • Eligible items will be exchanged after verification.

5. Order Cancellation

• Orders once placed cannot be cancelled after dispatch.
• Cancellation requests are only accepted before shipment.

6. Shipping Policy

• Delivery timelines may vary based on location.
• We are not responsible for delays caused by courier partners.

7. Privacy & Discreet Packaging

• All orders are shipped in discreet packaging to maintain customer privacy.
• Your personal information is kept confidential and secure.

8. Contact Information

• For any queries regarding returns, exchanges, or orders, please contact our support team through the website.